DisputeShield — Chargeback Rebuttal & Evidence Kit

Getting a chargeback notification is stressful, and most sellers don't fight
back — not because they'd lose, but because they don't know what evidence
actually matters for their specific reason code, and they don't have time to
find out before the deadline.

DisputeShield fixes that in one focused chat. Tell it your payment processor
and what the dispute says (or paste the reason code straight from your
dashboard), and it will:

1. Diagnose the exact dispute category — Visa, Mastercard, Amex, and
   Discover all use different reason codes, and Stripe/PayPal wrap them in
   their own plain-language labels. DisputeShield tells you in plain English
   what you're actually dealing with.
2. Ask only for the evidence that matters for that category — no generic
   30-item form. A "not as received" dispute needs different proof than a
   "not as described" or a "subscription cancelled" dispute, and DisputeShield
   knows the difference.
3. Write your rebuttal letter — a clean, one-page, submission-ready letter
   you can paste directly into your processor's dispute portal, formatted the
   way banks actually want to see this: calm, factual, numbered evidence.
4. Tell you honestly if you shouldn't fight it — if your own answers show
   the customer has a legitimate complaint, DisputeShield says so and
   recommends a refund instead of wasting your time on a case you'd lose
   anyway. Winning disputes you shouldn't win hurts your standing with your
   processor more than the refund would have cost.

Built for solo sellers, small Shopify/Etsy/WooCommerce shops, and small
subscription/SaaS businesses who can't justify (or don't want) a
percentage-of-recovery chargeback service. No revenue share, no contract, no
percentage fee — just a clear letter, fast, for a fraction of what one lost
dispute costs you.

Not legal advice. No outcome is guaranteed. DisputeShield helps you build
and organize the strongest honest case from evidence you already have —
always confirm your processor's exact deadline and requirements before
submitting.

What to send it (shown as "How it works" on the listing)

• Your reason code (or just paste what your dispute notice says)
• Your payment processor (Stripe, PayPal, Square, Shopify Payments, etc.)
• Whatever evidence you already have — tracking info, screenshots, message
  logs, your return/cancellation policy

What you get back

• A plain-English explanation of the dispute category
• A checklist of what's covered and what's still missing
• A submission-ready rebuttal letter

FAQ

Is this legal advice?
No. DisputeShield drafts correspondence and organizes evidence based on what
you provide. It's not a lawyer and doesn't guarantee any outcome. Always
confirm your processor's exact deadline and requirements.

Will this guarantee I win my dispute?
No tool can guarantee that — the decision is made by your card issuer, not by
the seller or the letter itself. What DisputeShield does is make sure you're
submitting the strongest honest case for your specific reason code, and tell
you plainly if the evidence doesn't support fighting it at all.

What payment processors does this work with?
Any of them — Stripe, PayPal, Square, Shopify Payments, Braintree,
Authorize.net, and others. The letter is written to be pasted into whichever
portal you use.