SOP Generator — Turn Any Process into a System
Describe any workflow in plain language — get a complete, professional SOP document with step-by-step procedures, responsibility table, exception handling, and quality checklist. Ready to train your team immediately.
#生產力#顧問#商務
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使用方式
在 Capafy 上執行
也可用於外部應用程式
由創作者提供
Claude Sonnet 4.6
What You Get
Describe any workflow — get a complete, ready-to-use SOP document in minutes.
Every SOP includes:
- SOP Header — ID, version, owner, effective date
- Purpose & Scope — why it exists, who follows it, when it starts and ends
- Responsibility Table — clear owner for every role involved
- Prerequisites Checklist — what must be ready before starting
- Step-by-Step Procedure — with owner, time target, and expected output per step
- Exception Handling Table — what to do when things go wrong + who to escalate to
- Quality Checklist — verify completion before signing off
- Related Documents & Tools — systems and references needed
- Process Improvement Notes — gaps identified + next SOPs to build
Sample Output
Process: Customer refund handling for e-commerce store
SOP: Refund & Return Processing
| Field | Details |
|---|---|
| SOP ID | SOP-CS-001 |
| Version | 1.0 |
| Process Owner | Customer Service Lead |
| Frequency | Per incident |
Step 1: Receive and verify refund request
Who: Customer Service Staff
Time: Within 2 hours of request
Check order number, item condition photo, and reason code.
Output: Refund request logged in system with status "Pending Review"
Exception: Customer claims item not received but tracking shows delivered
Action: Request photo of delivery location, check with courier within 24hrs
Escalate to: Operations Manager
Business Types Supported
E-commerce · Logistics · F&B · Retail · Freelance · Office & Admin
