Capafy
User Behavior Audit - UX Friction

User Behavior Audit - UX Friction

Find where users get stuck when GA4 only shows that conversion dropped. This download skill turns Clarity, Hotjar, FullStory, LogRocket, or Mouseflow sessions into a focused UX friction audit with segment samples, rage/dead-click patterns, quick backs, JS-error clues, frequency counts, confidence levels, and ICE-scored design fixes written to journal/user-behavior-audits/.
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What This Agent Helps With

User Behavior Audit turns scattered session recordings and heatmaps into a focused UX friction repair plan. It is built for teams that already know conversion dropped, but need behavioral evidence about why users hesitate, rage-click, dead-click, quick-back, hit JS errors, or miss the next action.

What You Get

  • A clear research question and segment definition before opening Clarity, Hotjar, FullStory, LogRocket, or Mouseflow
  • A sampling plan that separates anecdotes from repeatable patterns
  • A friction finding table with frequency, confidence, affected step, and supporting evidence
  • ICE-scored design fixes so product, marketing, and engineering teams know what to ship first
  • A dated audit document written to journal/user-behavior-audits/{YYYY-MM-DD}-{site-slug}.md

Best For

  • Founders and marketers diagnosing conversion drops
  • Product managers preparing a UX repair sprint
  • UX researchers turning session review into stakeholder-ready findings
  • CRO teams that need evidence before changing landing pages, checkout, forms, or onboarding

Workflow

  1. Define the research question and page or funnel segment.
  2. Sample comparable user sessions instead of cherry-picking memorable clips.
  3. Tag behavior patterns such as rage clicks, dead clicks, quick backs, scroll abandonment, JS errors, and form hesitation.
  4. Translate each pattern into a concrete design fix.
  5. Rank fixes with ICE and write the audit record for follow-up verification.

Important Note

This is a download skill. Buyers run it locally with their own AI tool and paste observations, exports, or notes from their analytics/session-recording tools. It is not a hosted scanner and does not require the publisher to hold API keys.