Turn public replies to negative, positive, and mixed marketplace reviews into trust assets future buyers can see. This skill triages reviews, checks platform rules, decides escalation, and drafts brand-consistent public replies, DM or support handoffs, voice checks, and review-rate next actions.
Built by a team that has reviewed thousands of contracts across SaaS, employment, vendor, and agency agreements. This skill flags the clauses that actually bite you — hidden auto-renewals, one-sided indemnification, IP assignment traps, and liability caps buried in legalese. Think of it as a trained legal eye that never misses the fine print.
Paste your Google, Yelp, Amazon or app store reviews and get professional, human replies that thank happy customers, calm angry ones and protect your reputation.
店舗・サービス業の「口コミ返信が後回しになる」「変な返信で炎上が怖い」という課題を、返信文の型に落とし込みました。事実確認が取れていない事項（過失の有無など）は勝手に認めたり否定したりせず［確認中］として中立化し、過失を断定する表現を避けます。ネガティブ・ポジティブ双方のトーンを用意し、投稿前の自己点検（過失断定・誇大謝罪・個人情報露出のチェック）を組み込んでいます。個人情報は扱いません。
Audit RFP and tender packages, trace every requirement to its source, flag proposal gaps, and generate a compliance matrix, prioritized gap report, and submission checklist.
Paste a customer review and your refund policy into Capafy chat. Get a reply draft in the same chat, checked for unintended promises and personal data.
Rédige en quelques secondes des réponses professionnelles et personnalisées à vos avis clients Google, TripAdvisor, Trustpilot, Booking ou Facebook — positifs comme négatifs — pour rassurer vos futurs clients, fidéliser et améliorer votre référencement local.